Serving Southern Michigan, Grand Rapids, Kentwood, Wyoming
Bill Waldhart has been an employee of Infinity since the opening in October 1999. He has known and worked with one of the companies owners Bob Heilman for over 33 years. He has numerous certifications in the Home Improvement industry, including a Builders Licences, Better Living Sunroom Installer Certification, GAF Master Elite Installer Certification, He is also Airvent, and Owens Corning Steep Slope Certified.
Bill started his adult life as a Firefighter, and spent 4.5 years doing that before he realized that he preferred the building of homes to seeing them destroyed. He began his carpentry career in framing & finishing; a skill he picked up from his father. We were lucky to have him be a part of our early days as a window installer. Those were critical days when the smallest mistake could kill a new company. His expertise and care for the work he was doing helped us grow. Eventually moving to training and mentoring our other installers and crews.
Today Bill normally starts his day at one of our warehouses with a staff meeting, directing the crews, making sure everyone knows what they are doing and where they are going. He then does pre and post install inspections, handles the building permits as well as the ordering of product. In a discussion with Bill about what sets us apart from other Home Improvement Companies, he stated that“it's the pillars of the company, the employees who have been here from the beginning, the ones with a lifetime of experience in their fields, we take the new comers and they teach them how to care for our customers, how to ensure they are getting the highest quality service we as a company can provide.”
Three of Bills four children have worked with Infinity in their college days, as well as his father who worked in our service department and as a warehouse manager for many years. When Bill isn't working to ensure each of our customers are completely satisfied with the work we performed for them he likes to spend his time with his 4 kids and 8 grandchildren. He and his wife Karen also love spending time on their sail boat exploring the Michigan coast lines.
Over the last 19 years of working with Bill, I have placed exactly 49,483,938 finger prints on the side light to his office door. This is my way of saying "hey pal, I like working with you, you should find your windex."
Working with in building codes and restrictions are sometimes difficult. This customer had existing non-conforming deck that needed to be removed and replaced. Due to current building restrictions we could not tear down more than 75% of the original deck. Our expert design consultants were able to find the solutions to the problems during the 1st visit. So we took off all existing decking and handrails. Added support posts and beams up to code. Current floor joists were 2' on center so we added a floor joist between each of the existing joists making the entire deck joist layout now 12" on center. We then resurfaced the deck and added new handrail to complete the project.
One of our favorite deck jobs,We removed and old traditional square deck and built a custom designed deck with composite materials.
Removed small tub and shower
Installed a 7' long shower and shelving system
Valve on the opposite wall from the shower head We
added the frame-less rain-glass shower wall. The customer did not want a door.
We put the shower controls at the entrance to the shower and the water at
the other end. This shower is 7' long and enabled the customer to get the
resort look they wanted in their shower area.
Our customer hated standing in the rain to unlock the front door, the solution our sales rep offered while quoting the reroof of their home was to add a dormer over the entry way. Now it not only keeps our customers dry, but it adds to the curb appeal of the home. We also did a GAF Golden Pledge roof, giving the customer a true 50 year warranty on materials and labor.
This home had leaky skylights. The customer did not want to replace the skylights but fill in the holes the removal would leave, as a option our representative suggesting adding the Windowed Dormers as to not lose the light and add appeal to the front of the home. The customer loved the idea and decided to move forward with the project.
We used a Vgroove metal red roof to really enchance the colors of the brick in this lovely home in Fennville Mi.
Customer is rehabbing this home. We added front porch handrail and lattice
work in treated material. We then painted the entire house on a dark
midnight blue color, completely changing the look of the house.