Serving Southern Michigan, Grand Rapids, Kentwood, Wyoming
Bill Waldhart has been an employee of Infinity since the opening in October 1999. He has known and worked with one of the companies owners Bob Heilman for over 33 years. He has numerous certifications in the Home Improvement industry, including a Builders Licences, Better Living Sunroom Installer Certification, GAF Master Elite Installer Certification, He is also Airvent, and Owens Corning Steep Slope Certified.
Bill started his adult life as a Firefighter, and spent 4.5 years doing that before he realized that he preferred the building of homes to seeing them destroyed. He began his carpentry career in framing & finishing; a skill he picked up from his father. We were lucky to have him be a part of our early days as a window installer. Those were critical days when the smallest mistake could kill a new company. His expertise and care for the work he was doing helped us grow. Eventually moving to training and mentoring our other installers and crews.
Today Bill normally starts his day at one of our warehouses with a staff meeting, directing the crews, making sure everyone knows what they are doing and where they are going. He then does pre and post install inspections, handles the building permits as well as the ordering of product. In a discussion with Bill about what sets us apart from other Home Improvement Companies, he stated that“it's the pillars of the company, the employees who have been here from the beginning, the ones with a lifetime of experience in their fields, we take the new comers and they teach them how to care for our customers, how to ensure they are getting the highest quality service we as a company can provide.”
Three of Bills four children have worked with Infinity in their college days, as well as his father who worked in our service department and as a warehouse manager for many years. When Bill isn't working to ensure each of our customers are completely satisfied with the work we performed for them he likes to spend his time with his 4 kids and 8 grandchildren. He and his wife Karen also love spending time on their sail boat exploring the Michigan coast lines.
Over the last 19 years of working with Bill, I have placed exactly 49,483,938 finger prints on the side light to his office door. This is my way of saying "hey pal, I like working with you, you should find your windex."
“" I do have to say Infinity Home Improvement did terrific work. I highly recommend."”Read Full Testimonial
“The Door turned out beautiful. Great quality. Efficiet and professional”Read Full Testimonial
““Thank you for a job well done, I love my walk in shower””Read Full Testimonial
“Here are some pictures of the new screen room, that I call the catio, and the stairs to the back yard. The cats are enjoying the new room, and so am I! Thank...”Read Full Testimonial
“I love the new door, makes my home look brand new”Read Full Testimonial
“Professionalism, Punctuality, Quality, Responsiveness, Value Infinity did a great job on the deck. I would use them again for sure”Read Full Testimonial
“"Tina was such a pleasure to have in our home. She is very professional and knowledgeable. We really enjoyed working with her."”Read Full Testimonial
““We are very impressed with the responsiveness of Infinity Home Improvement.””Read Full Testimonial
“"The deck looks fabulous,"”Read Full Testimonial
“Unbelievably fast response to a repair problem! I’m impressed.”Read Full Testimonial